We have an excellent opportunity for an Income Officer to join on a part-time, job-share basis. Working within Estuary’s busy customer-facing income team, you’ll be responsible for monitoring both current and former tenant arrears for our general needs rented homes, managing approximately 600 customer accounts. You’ll offer budgeting and welfare benefits advice to customers to support them to meet their commitment to pay their rent and service charge. You’ll also be visiting residents in their own homes and will be required to represent Estuary at court hearings and evictions as requested. Working closely with your job-share partner, you’ll strive to provide a seamless service to our customers.
Visit their websiteA fantastic opportunity has arisen for a Service Manager to join Mountnessing Road in Billericay, a registered nursing service for adults with learning and physical disabilities. We’re looking for a motivated leader to develop and manage the staff team at Mountnessing Road in supporting the people who live there to have positive fulfilled lives.
Visit their websiteEstuary is seeking an ICT Project Manager to join our busy Digital Business Transformation team. The key focus of this role will involve putting our customers at the heart of everything we do; representing the needs of staff, residents and people we support; liaising with and supporting our Service Owners and Service Managers. This is a great opportunity to join us as an ambassador for our ambitious and exciting Digital Business Transformation Programme in the role of Project Manager. You will be responsible for planning, controlling and executing projects or sets of related projects to meet identified business needs and deliver business value, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality.
Visit their websiteIf you’re passionate about providing great customer service, then we’d love you to join us as a Customer Contact Centre Advisor. We have a part time, fixed term position available until 27th March 2020.
Visit their websiteWe have a newly-created opportunity for a Treasury Manager to join our busy, friendly Finance team, based at our registered offices in Southend-on-Sea. The remit of this important, varied role includes the management of Estuary’s treasury loans and deposits, as well as financial input, assessment and analysis for all new business. This includes new build homes and other capital development opportunities, new business within our Support & Care directorate, as well as other directorates and new revenue streams.
Visit their websiteWe are looking for an exceptional Customer & Community Engagement Employment Officer to lead on developing our employment offer to residents. You will be a key member of our team responsible for delivering high quality advice and guidance that helps residents to ultimately gain employment. This is a fixed term contract until March 2020.
You must be able to demonstrate the ability to build and maintain trust with all residents including hard to reach groups “locked out” of the labor market. You must be organised and methodical and have managed a complex case load.
Estuary currently has an excellent opportunity for a Building Surveyor to join our Property Services team on a fixed term contract until 30th September 2020. As a Building Surveyor you will be responsible for carrying out pre and post inspections and surveys of Estuary’s housing stock in relation to responsive and planned maintenance, insurance and disrepair activities. Additionally, you will produce specifications of works and specify/order work to properties within KPI targets, also monitoring / reporting on the state of stock and services. Providing technical advice and support to staff and contractors, you will investigate and diagnose defects, providing recommendations and working closely with contractors to ensure work is carried out in an effective and safe manner.
Visit their websiteIf you’re passionate about providing great customer service to internal and external customers then we’d love you to join our Corporate Services team!
You’ll be...
•Working in our Corporate Services team within the Registered Office;
•Providing support and advice to our customers from a central position within the Association;
•Organising Governance meetings and servicing them;
•Providing a Facilities Management and Reception service;
•Offering procurement advice and support;
•Supporting the Senior Leadership team.
If you think you have what it takes, then we’d love to hear from you.
Are you customer focussed, able to take responsibility for administration and day to day housing management within Sheltered Housing schemes across the Borough? You should have a good general education and have experience working with older people in a Housing Related Support role. A sensitive approach to interpersonal relationships and the ability to converse well in English is essential.
Visit their websiteEstuary is seeking an ICT Service Delivery Manager to join our busy ICT & Digital Business Transformation team. The key focus of this newly-created role will involve putting our customers at the heart of everything we do; representing the needs of staff, residents and people we support; liaising with and supporting our Service Owners and Service Managers. This is a great opportunity to join us as an ambassador for our ambitious and exciting Digital Business Transformation Programme in the role of Service Delivery Manager.
Visit their website